Years in Kitchen business: 18 (since 2001)
Awards & Certifications: Associate’s Degree in Interior Design, Numerous Customer Service Awards
My Background: I used to be a kitchen specialist at Lowes, and I learned about plumbing throughout my bath projects.
My Advice For Homeowners Purchasing A New Kitchen: I always recommend that customers educate themselves – research online, discover what their styles are. When comparing products, be sure to compare qualities such as construction, drawer construction, etc. Even when shopping elsewhere, make sure you know what you are buying.
I bought a fridge, from Baron’s, that required something, above it, to fill in the space where a cabinet was removed to accommodate the appliance. I can assure you that my wife and I felt we hit the lottery when we met Traci.
The short story is, this project could have been a disaster without Traci’s extensive product knowledge, ability to quickly grasp the concept, willingness to help, and actually, do so.
This relatively simple task would have fallen apart without Traci’s help. She coordinated the effort among the Baron’s sales, and installation crew, your company, and us. She was always on time, timely with input, pleasant, and efficient; her follow-up with everyone involved was incredible.
While our project was small, you can bet we will always use, and recommend, your company whenever the needs present themselves. People like Traci bring credit to you, your company, and to themselves. We would appreciate it if you would, kindly, acknowledgeTraci for her outstanding Customer Service.
Audrey & Jerry G.