Norfolk Kitchen & Bath | always, factory direct savings

Merry Ao

Kitchen & Bath Designer

Norfolk Kitchen & Bath – Boston, MA

Phone:  617-296-6600


About Merry:

Years in the business:  10+

Describe yourself professionally:  Patient, understanding, and talented.

Describing yourself personally:

Working Mom with two little kids who understand the ways of everyday life, and use that knowledge to give best advice. Has unique design ideals and has an eye for interior space planning and decorating! Good with colors.

Advice/tips for homeowners?

Do it once and do it right! And always go for what pleases you most because you are the one to live with it!  Communicate with your designer in the design process. We can’t build your dream kitchen if we do not understand your style, habits and ways of cooking/living.

What do you love about designing kitchens?

That everyone of them is different and everyone is different and it is possible to get creative with ideas. Meeting with homeowners and see the light glow on their faces when you can give them the solution to the kitchen they dream for!

Your proudest accomplishment:

Having a happy family with two lovely kids.

What you like to do for fun:

Other than spend time with kids, I love to read, cook and hiking. A day to just sit at the beach and do nothing is great too!

Kitchens I Have Designed:


Bathrooms I Have Designed:


Other Cabinetry Designs:


What My Customers Are Saying:

“We appreciate your work very much, in particular your communication and your creativity in coming up with solutions! Thanks!”  – Matt

“Ireally enjoyed working with you over the past few months and I am very happy with the final product.” – Robert H.

“Thank-you all so much. To quote Jocelyn and Michael Jr-it is beautiful.”

“Everything about Norfolk from sales, kitchen design, demolition, delivery and final installation was fantastic. Norfolk folks are true professionals who work hard and all obviously have a love and passion for what they do. Everything is beyond first class and they made us feel like VIP’s.  Special thanks for more than fulfilling our dream of 20+ years: having a kitchen we can be proud of. Like they do on This Old House, some sunny, warm Sunday in May we like to invite you all to a cook-out in our yard to celebrate our new kitchen.” – Jocelyn, Michael Sr and Michael

“Merry, “thanks” for all of your “smart work” to help us with the house.”  – Patty

“Quite simply, I cannot say enough good things about Kitchen Designer Merry Ao from the Boston location of Norfolk Kitchen and Bath. Merry is an amazing Kitchen Designer. She understands the technical aspects of design from knowing how to make the most out of space, what cost and quality trade-offs are appropriate, to what cabinets will work the best. In addition, Merry has a great eye – She understands the finer points of making a kitchen beautiful. My cabinets are now ordered, and will be installed in the New Year. Merry continues to help me and guide me in additional purchases that will work well in my new kitchen.

Price – A

Quality – A

Responsiveness – A

Punctuality – A

Professionalism – A” – Sandy

“Hi Merry, I sent you some pictures,  the kitchen came out perfectly and I love the cabinet , and every details from the design ; Thanks to you! You did amazing job as a designer consultant. Again,  thank you for all your hard work.  – Robertha

“We just wanted to take a minute to tell you all what a great experience we had with our kitchen remodel. From our dealings with each of you to the finished product, everything couldn’t have been easier. Every single person who came through was polite, respectful of our space, and did the absolute best they could to make sure the kitchen was in the best shape it could be in before our baby arrived. . .” – Jeremy & Whitney

“Thank you so much for working with me and creating exactly what I wanted in a limited amount of space. I love my kitchen and enjoy hosting and cooking as often as I can. I am amazed at the outcome.” – Lee

“Merry did an excellent job designing a small kitchen cleverly using the space, suggesting an exhaust that will optimize our adventures in cooking and using the beautifully made cabinetry you provide.  I wish your company well and glad I chose it rather than National Lumber which is a very popular choice in this condo complex.  May your company thrive and I wish many new customers the privilege of working with Merry & Mike!” – Rae