Since: September 15, 2014
Years in Kitchen business:
3 years in the Kitchen design industry; 40 years in the customer service industry with a background in HR and Restaurant Management.
Awards & Certifications:
BS Management, Creativity Coach Certification, 2020 certification, Showplace Wood products
Describe yourself professionally:
My goal as the first point of contact in our Showroom is to give the customers knowledge and information. Whether they are in the “Just looking stage” or ready to begin design work, I convey we have a wide range of creative design personalities; we are here to help with all the choices that seem overwhelming; the process can be fun and our staff is here from start to finish. It’s my way of making our customers feel like we value their business.
Your most proud accomplishment :
My twin daughters and going back to College at 50 years old and receiving my Bachelors.
Fondest memory of a previous customer.
I had a customer that I worked with over 3 months for a vanity and a vanity top. She did order from us because as she said “I am a nervous, older woman and it takes me a long time to decide and it’s a lot of money for me but you were so patient, helped me through the process and indecision without pressure”.
What I like to do for fun: Spending time with family and friends.
Favorite hobby: Gardening and crafting.
What my customers are saying:
“I really appreciate the efficiency with which [the work] was done – I couldn’t be happier! Thanks to you and George for all of your help, it is greatly appreciated.” – Paula
“Barbara in the Braintree office got right back to us with a reasonable quote. She was pleasant and friendly.” – Michael C.